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Family Business Matters       04/05 05:00

   Toughest Factor in Succession Planning Is Transitioning Relationships to 
Next Generation

   One of the hardest tasks in a family business is transitioning relationships 
to the next generation.

Lance Woodbury
DTN Farm Business Adviser

   Estate and succession planning both involve transitions of the farm or ranch 
business to the next generation. While estate planning is focused on the 
transfer of assets like land or equipment, succession planning deals more with 
the transition of management activities, including the skills, knowledge and 
relationships it takes to continue running the enterprise.

   New skills and knowledge, which are essential ingredients in succession 
planning, can be learned and practiced. For example, managing a team of people 
or learning to read financial statements require mastering new behaviors and 
concepts. It takes practice, but with diligence, intelligence and some 
humility, one can improve in these areas.

   Transferring relationships from the senior generation to the younger 
generation is different. Think about your relationship with certain landowners, 
which can often span multiple generations. Or consider your long-term 
relationship with financial advisers like your lender or accountant, who have 
been with you through both the good and bad times. If you have long-term or key 
employees, contemplate all the hours you've spent working side by side. These 
relationships contain a shared history; they are bonds that have developed and 
deepened over time.

   How do family businesses, then, hand off these long-standing relationships 
to the next generation? Consider the following strategies for transitioning 
relationships.

   INTENTIONAL INTRODUCTIONS

   When planning to hand off the business to the next generation, it helps if 
the incoming family members are known to important business constituents. 
Formally introduce them to make sure the landowner, family adviser or key 
employee knows who the next generation family members are, their backgrounds 
and what their roles in the business will be. If the next generation member is 
known from his or her childhood on the farm or ranch, a specific reintroduction 
as an adult helps set the stage for a more professional relationship.

   PURPOSEFUL INCLUSION

   Familiarity between members of the senior generation and their 
contemporaries and advisers makes it easy for them to combine both social and 
business interaction, but it can make it hard for the incoming generation to be 
part of the conversations when important items are discussed.

   The senior generation should be very purposeful about including the next 
generation in communication. That may mean pausing the discussion and inviting 
the younger family members into the office. It could involve scheduling a 
future time to visit, which can feel awkward but is necessary to get 
next-generation members in the room. It could be as simple as putting the phone 
on speaker when a landowner or key adviser calls so the discussion includes the 
successor. The point is to be deliberate about how you include the next 
generation in the interaction with key business relationships.

   STRATEGIC ABSENCE

   The incoming generation needs a chance to forge its own bonds with people 
who are important to the business. That means the members of the senior 
generation need to be absent during some part of the communication process. You 
might have a member of the next generation return the phone call that came to 
you. Or, you might have younger family members start the meeting, and senior 
members join a few minutes late. You might even say "something came up" that 
causes the senior generation to intentionally miss a meeting. In short, create 
an environment where the next generation can build a relationship on its terms.

   For most farms and ranches, relationships are the foundation for business 
success. They are deep and historical and include social components. If you are 
intentional about introductions, purposeful in the communication process and 
strategic about the senior generation's absence, you improve the odds for a 
successful transition.

   **

   Write Lance Woodbury at Family Business Matters, 2204 Lakeshore Dr., Suite 
415, Birmingham, AL 35209, or email lance.woodbury@kcoe.com




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